When carrier tracking is available, we send a tracking link or tracking number to the email address used at checkout after the order is dispatched.
Before contacting support
- Check your inbox and spam or promotions folder for the shipping confirmation.
- Allow 2-5 business days after the dispatch email for the first carrier scan to appear.
- Confirm that the order email address was entered correctly.
Need help?
Email support@movopicks.com with your order number and checkout email, or call 770-634-5820. For privacy and security, we may ask for information that reasonably verifies the order before sharing delivery details.
Delivery estimates and delay information are available in our Shipping & Delivery policy.